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Our police and compound car collection/vehicle collection service is professional and reliable.There are many reasons why a vehicle can be impounded/taken off the road by police. Recovery 24/7 should be your first port of call if you find that your vehicle has been taken off the road. We can go to the relevant location your vehicle is being held at and collect it on your behalf. Once you can provide all the relevant documents and proof of ownership - we can get to work.

Our insurance enables us to carry out police impound/compound collection services. Some compounds have a very efficient service and features like ' fast track services'. You may choose this option if you are looking for the speedy collection of your vehicle. We are professional, experienced and always on time. We provide:

  • police impound car collection/vehicle collection
  • car pound car collection/vehicle collection
  • transportation to a local garage if repairs are needed
  • full compliance with all regulations


If your vehicle has been impounded by police then they will send you notification of this. Your vehicle could be impounded for a number of reasons. They include:

- illegal parking

- your vehicle causing a dangerous obstruction

- vehicle found stolen

- vehicle was involved in a crime


To recover your vehicle we need:

- A letter authorizing us to collect. So a letter/document signed by yourself giving us permission to collect your vehicle.

- A copy of your passport/driving license. The police need to verify the signature matches.

- Insurance Certificate. (Valid One)


We need to make sure we comply with all the regulations set out by the Police. Recovery 24/7 makes sure that it signs the 'Recovery Instructions & Operators Declaration form. We know that every single piece of required paperwork needs to be in place. So we have a checklist before we leave for a vehicle collection to make sure there are no errors. Recovery 24/7's vehicle collection team always acts in full compliance with the Loading & Unloading Guidelines that have been set out for recovery companies.


If your vehicle was recovered after being stolen, then we always recommend that you get your local garage carry out a full check. It may not be safe to drive. So we can transport your car, van or bike to a garage of your choice. It is impossible to say just by initially looking at the vehicle if it is safe to drive. So leave it to the experts and get a fully qualified mechanic to check it.


There are so many times vehicles are taken off the road for avoidable reasons. So make sure that you act in a responsible manner as a road user. Make sure you have valid MOT and up-to-date insurance. Do not leave your vehicle in a place that causes major disruption/obstruction. Make sure you do your best to secure your vehicle. Sometimes people present car thieves with an early birthday present by simply not locking their cars.



The best companies are the ones who value customer service. We value all of our customers and they know they can depend on us. By listening to feedback from them, we are able to improve aspects of our company that helps us deliver a more effective service. Recovery 24/7 carries out a regular survey. We also carry out regular evaluations of all our staff. Management is no exception.